Details of designation | Contact Person Name | Address where the physical address location | Contact No. | Email-ID | Working hours when complainant can call (Monday – Friday) |
Customer Care | Mr. Gaurav Jain | 7th Floor, Mainaak Towers, Christan Basti, G.S.Road, Guwahati – 781005, Assam | +91 97060 000101 | connectgauravjain@gmail.com | 10:00 – 01:00 |
Head of Customer Care | Mr. Gaurav Jain | 7th Floor, Mainaak Towers, Christan Basti, G.S.Road, Guwahati – 781005, Assam | +91 97060 000101 | connectgauravjain@gmail.com | 10:00 – 01:00 |
Compliance Officer | Mr. Gaurav Jain | 7th Floor, Mainaak Towers, Christan Basti, G.S.Road, Guwahati – 781005, Assam | +91 97060 000101 | connectgauravjain@gmail.com | 10:00 – 01:00 |
CEO | N/A | N/A | N/A | N/A | N/A |
Principal Officer | N/A | N/A | N/A | N/A | N/A |
In line with SEBI Circular No. CIR/MIRSD/3/2014 dated 28th August 2014, in case of any complaints/grievances against us, you may do the following:
1. Inform us about your grievance and allow us an opportunity to resolve it.
• Email us directly with your grievance at connectgauravjain@gmail.com
We will contact you immediately on receiving the complaint and make our best effort to resolve your grievance to your satisfaction as soon as possible. Please find below our Grievance Redressal / Escalation Matrix.
If you are not satisfied with our redressal, you can
• Escalate the grievance to SEBI using the SCORES Grievance Redressal Portal.
• You may also download the SCORES mobile app for this purpose.
• You may also contact the local SEBI office at the address mentioned alongside.